Raven Chai


Raven Chai

Founding Principal Consultant, UX Consulting

Raven Chai is the founding principal at UX Consulting, has over 15 years experience as a technologist, experience designer and usability practitioner. He has been involved in implementing UX practices in more than 170 projects across various industries and of different products. He has been providing advisory to various government statutory boards like SPRING Singapore, EDB and IDA in the areas of User Experience practices.

Raven held the position of Regional Director for Asia region within User Experience Professional Association International (UXPA) from year 2012 – 2014, to promote professional learning and collaboration among design and research practitioners. Raven holds a bachelor degree in Computer Science, major in Human-Computer Interaction and Visualisation from University of Queensland. He is a lifelong fan of Liverpool Football Club and Roger Federer.

How did you learn about UXSG?

The various UX communities around the world has inspired me whenever I travelled to attend UX conferences either as an attendee or speaker, especially UiGathering community from Taiwan.

I decided to take this uncharted journey to shape our own Singapore story in year 2011 when my 3 Norwegian interns floated the idea to me.


What made you volunteer for the UXSG Conference this year?

Tough but fruitful journey with the view for succession planning with a better leadership than myself, hopefully within the next 2 years.


How has the journey been?

I had wanted to give up every single night with all honesty, but the notion to continue to grow and strengthen the community is a worthy cause more than personal pursuit.

At a Personal Level
What are your personal quirks?

Being a beach bum, taking lazy afternoon naps is my true self. I always missed the days where I travelled to beaches around the world, and do my scuba diving anytime anywhere I like.


Is there any words of advice or quotes you live by?

Perseverance is the mother of all success.
Talent is overrated.
Nothing substitutes hard work.

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