Lightning Talk #2 @ Room 324
The presenters have worked on a range of projects with the Department of Justice, and some of them have been transformative. One of the projects that they will be sharing about is the implementation of a new Jury Management System ? while ostensibly an ?IT? project, it enabled the organisation to reimagine the way it viewed the citizenry, re-engage them in a more positive fashion, and even ?export? the solution to other jurisdictions to turn it into a revenue stream.
Join Gerry and Julian as they share with you?a truthful account of these projects, exploring which elements are crucial to embarking on the journey of transformation, and discussing the traps and the pitfalls that can derail your efforts.