Workshop #7 @ Room 325
Good user experience research and design are no longer “nice to have”… they are essential. But most organizations don’t know how to effectively integrate UX practices into existing practices and processes. As UX practitioners, managers and leaders, we all know how hard it is to stop, think about and plan a strategy for embedding user experience processes more firmly in your organization.
This workshop will equip you with the knowledge and tools to create, advocate for, and guide UX practices aligned to a strategic plan.
In this session, you will:
Lightning Talk #7 @ Room 309
What’s with the lack of love for user onboarding among UX practitioners? So many of us researchers and designers focus on creating great product and service experiences, yet we often give scant attention to one of the most important parts of the user experience: the critical phases between the time when someone first installs or signs up and when they’ve incorporated your offering into some aspect of their life.
This presentation will provide you with the ammunition you can use to sell the value of user onboarding design in your organization, as well as analysis of some great, good, and not-so-good examples of user onboarding experience design from around the web and mobile.
Whether you’re a designer, developer or researcher, you’ll appreciate this in-depth exploration of initial user experience patterns.