Raffaella Roviglioni and Alessio Ricco


Raffaella Roviglioni

Design Researcher and UX Designer, Freelance

UX researcher and designer since 2009, Raffaella has a scientific background in agriculture and told her story towards UX at EuroIA 2012.

She is based in Rome and works as a freelance consultant on national and international projects dealing with user research, usability testing, UX design, co-design and facilitation. She is also partner of Usertestlab and UX Fellows networks.

Amongst her clients: Fiat Chrysler Automobiles, Banca Credem, Sony, Fastweb, Erg, BNP Paribas and the European Commission.

In the UX/IA community, Raffaella coordinates the Rome UX Book Club and is a board member of the Italian Association for Information Architecture (Architecta). She is also Country Ambassador for Italy at EuroIA.

In her spare time, she is a passionate fantasy reader, an appreciated cook and is a cosplayer exploring the Steampunk movement.


Alessio Ricco

Mobile Software Engineer – UX Designer, Carma

Alessio is a software designer and improv actor. He studied computer science in Italy, where he started working as a videogame developer and then as a software designer for several multimedia and web agencies.

He currently lives in Ireland, working as Mobile Software Engineer, UX designer and co-design facilitator. He has spoken at several international events and conferences about user experience, interaction design, co-design and facilitation.

As an improv actor he played in several improv comedy shows in Italy and at Edinburgh Fringe Festival in 2013. He is a member of Rome UX Book Club and a workshop facilitator for the Codesign JAM-Roma. He is also one of the founders of Cork UX Book Club, the first Irish UX Book Club.

9:30am – 12:30pm

Workshop #9 @ Room 311

Improv.e UX: improve your soft skills with improv

As UX practitioners, we need to cultivate a number of soft skills on a daily basis. Amongst others: empathy and deep listening, the ability to work effectively within a group, lateral thinking and storytelling.

In improv theatre, actors need to manage the unexpected, working together to create a show without a script. The techniques they use are very valuable for tackling some of the skills we need to improve.

During the workshop, you will learn by doing, improving while experimenting through games and practical exercises.

Through this workshop, you will:

  • Find out how improv could shed a light on one or more aspects of our profession and practice.
  • Increase your awareness about your role and behavior within a group, and reflect about the possible impact on your work.
  • Experience and learn about your ability to listen.
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